Technical Account Owner (TAO)
| Hours: |
Standard hours - Remote or onsite |
| Levels: |
All level 1 to level 3 per system support |
| Coverage: |
Minimum: 2 hours per week |
Consider your TAO your named Red Hat support engineer who works with you to understand your ongoing technology requirements and your business priorities. TAOs help prevent downtime while enhancing security for your Red Hat Linux systems by keeping you up to date on the rapid changes in Red Hat Linux technology and managing any issues you have to a complete solution.
With a dedicated TAO you'll receive:
- Faster problem resolution for ongoing Red Hat Linux deployment issues
- Early identification of issues when deploying or developing on Red Hat Linux
- Centralised management of your Red Hat support issues from someone who understands your business
Red Hat TAOs have ongoing contact with our worldwide engineering organisations and will provide you with direct access to the Red Hat Linux development cycles. By keeping you current with the latest Red Hat Linux developments, they can help make your infrastructure investments more secure and productive.
Pricing of the TAO update depends on the number of dedicated hours you require.
Technical Account
